Creams Cafe Beckton in London

"We had a fantastic experience at Cookies and Cream! From the moment we walked in, we received a incredibly warm welcome that set the tone for the entire visit. Amber and Oliver provided great service, going above and beyond to make sure we were well taken care of. Their friendly energy and attentiveness made the treats taste even better. If you're looking for delicious desserts paired with top-tier hospitality, this is the place to go!"

"Amber was amazing, give her a raise. She constantly checked up on us. oliver was great too he sat us down and served us asked us if we need anything else"

"Nice place, Amber and Oliver were amazing give them a promotion. Amber was absolutely amazing and constantly checked up on us. And made sure we were okay."

"Our go-to dessert spot! Every time we visit, the desserts are consistently well-prepared, the service is friendly, and we never have to wait long for a table. I usually come with my kids, and we’ve never been disappointed. On our latest visit, I ordered two waffles, a thick shake, and an ice cream cone — everything was up to the mark. Delicious as always!"

"Excellent service by the staff. Food was tasty and portions are also good. Manager helped us with the menu as i am new in creams. Definetely will come back here again with my family. More over., the toilets were cleaned and maintained high standards,so surprise with odd reviews. Free parking for 3 hours"

"I got 2 cookie doughs for takeaway. Divya and Sinsu were very quick with the orders. BEAUTIFUL. ABSOLUTELY Beautiful. Would definitely recommend as they were opened very late. Best for late night treats"

"I had an overall pleasant experience in here. It wasn't too busy and tables were widely spaced out so you never had to come into contact with other people. Sitting at the back was by far the best choice! There are toilet facilities for customers so you can wash your hands before eating your meal and the quality of the service I received on Monday at around 4 pm by the male employee was splendid. One of the things we ordered was out of stock and didn't like the alternatives but he kindly guided us through the menu and offered to give us literally anything as a substitute, even if it wasn't cheesecake. I was very happy to see him serve customers in such a warm and welcoming way. He really went above and beyond! The other 2 girl employees didn't really seem to care and did not smile back at us even once, looked really awkward and uncomfortable. If it was up to them only, this place would have been a mess... In fact they messed up my order and forgot to bring something over so the guy who arranged our order had to step in for us. I was very happy with his service, but wouldn't come back here knowing there aren't more employees like him. The food did take between 30 minutes and an hour to get to us, so I don't recommend this place for quick visits if you are in a rush. Ps: yes you have to scan the menu with a QR code and register in order to get an email confirmation of your order, but you can easily opt out of marketing emails so there is no need to oppose technological innovation. It is a positive change and I recommend young and older folks alike to try and support it. Heads up to creams for stepping up their game and introducing this system as well, like many other places :) Food was delicious as well! Portions are a bit confusing as some of our ice creams had more soft serve than others, looking better overall but okay. My suggestion for this place is to hire better employees who are quicker and can deal with issues more efficiently, only 1 out of the 3 employees available was truly shining."

"Amazing services Hatsoff the manager and his team. Waffles are so nice and milkshake is always consistenand topnotch Fast service and now they introduce table orders as well which makes it easier for us now Highly recommended"